I have been in touch with them and they wont budge and are refusing to sort the situation out saying that, if i want another pulley, buy one". The payment was made thru paypal and they have since changed the advert on their site adding on a bit at the end that says "require 2". So what can I do now.
Best advice I can offer is gather the evidence you can (their website, the advert before and after if you can, this thread as the poll will be effective, and a copy of the Trade Descriptions Act outline that their advert is 'misleading and unclear') and send them this via a letter. Thell them that you have sought after legal advice and that if they refuse to cooperate, then you will take matters further. Also, ask them if they are so confident in their advertising techniques, why are they altering their advert? You would have a case hands down mate, trust