XYZ, D2 and K-Sport story


4turbo

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Jun 8, 2010
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I am in the car parts(especially tuning) wholesale business. We are the exclusive EBC and Goodridge dealers in Romania and we also are official dealers for Powerflex, Bilstein, Tarox, and AP. As you can see we are accustomed with only serious suppliers.
I am writing this article hoping that no one will have the same bad luck as we did.
Because I received a lot of advertising emails from XYZ, I decided to give XYZ a try because I needed a suspension that was only available from them. I ordered 4 suspensions and a brake kit. The delivery time was supposed to be 7-10 days but they didnt respected it and the order was ready for dispatch after 21 days!!!. One of the suspensions did not fit and one of the brake kits came with the wrong bolt pattern.

I wrote to my sales agent and after sending pictures and making a lot of measurements during a whole week, she gave me the solution: the return of the items is not accepted because is not their fault they did not fit. The only argument they had was:”we sold these to a lot of customers and they dind not had any problems with them”

I modified the brake kit and fitted it but after 100km the rotors started to vibrate and when we checked them, the aluminium hats were deformed and not because of the heat but because the material was too weak for this type of application. I contacted the sales agent but the answer came a lot faster this time: improper usage, no warranty.

I advise all potential buyers to stay away from the 3 Taiwanese brands: XYZ, D2 and K-Sport, they are all made in the same factory, all parts are interchangeable and all share the same low quality and absolutely no warranty.
- The package and the paint quality of their products is very high but at a closer look you will recognize a cheap “made in China” design who does not worth the money(480$/coilover and 780$/330mm brake kit).
- The suspension hardness is adjustable but the difference between the hardest and softest settings is imperceptible and the shocks are very fragile(after only 3 trackdays there was a lot of play on the front shocks on a MK5 GTI).
- The diameter of the calipers` pistons in their brake kits is the same for all cars and in many cases they are a downgrade instead of an upgrade, the pistons surface being smaller that the one from the oem caliper. The 6 pot caliper has is in fact a 2 piston caliper. Despite the fact it has 3 pistons/side, 2 of them have 35mm diameter and the third has only 25mm. The total area is 2415mm² which is smaller than the area of almost any oem caliper(a standard Golf MK5 caliper has 57mm diameter piston with an area of 2551mm)
 
Good heads up, never really knew much about XYZ but always suspected D2 and K-Sport weren't worth the money!
 
ive had my d2 coilovers for over a year with no problems and they get abused alot lol
 
This is a sole opinion that categorises the 3 brands to one. Many people here have opposite opinions on these, but i can tell for sure that XYZ has plenty satisfied customers in Greece and excellent service. As for the coilovers i have many friends that abuse their XYZ on track and road conditions and are really happy. The service and warranty is great and super fast. Maybe you did something wrong.
 
D2 Ksport R crap for sure.
about XYZ i believe are not in the same category.
i know lot of satisfied customers.
 
I've looked at the calipers and yes the pistons are very small, and it's true what the OP posted, the calipers have a smaller piston area coverage than the OEM 1 or 2 pot calipers and a lot less than the Wilwood 4 pots available.
More pistons doesn't mean better braking...
 
i know someone with xyz brakes ,has them around 2 years without problems at all.(street use)
 
i use xyz ss suspension about 1,5 year no problems here too and believe me roads here are very bumpy :)

i think i was told by the xyz trader that d2 and ksport share the same factory and xyz is a different factory.

i know that i own a cheap taiwanese product that cant compared to a high end suspension like tein and i mean the expensive ones but for the money i paid it stands good so far.
or you can pay for us products that are made in china ...
http://www.toser.com.tw/Catalog-v080101.htm
 
I wrote the story only to let everybody know my experience with XYZ. About them being the same as D2 and K-Sport, I can guarantee you that the parts are 100% interchangeable so they are no differences between them.
About the prices, I want you all to know that the real price is 480$/coilover and 780$/330mm brake kit and avoid buying at inflated prices.
 
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I think its fine to share experiences and opinions about companies and transactions but to paint three companys with the same brush based on a bad experiece with one of them is really not.

Every company has it's few products that do not fall within their predicted tolerances or standards.
I have two friends, both with tein basic coilovers on their Yaris's that have both had the rear damper bushes completely fall out of the damper body, both within 8 months of owning them, this does not mean that Tein produce poor suspension systems, it just means that their Quality Control might have missed the issue on this occasion.

I do however find it unacceptable that they would refuse to exchange the damaged product, this may have been due to a "FOR ROAD USE ONLY" disclaimer that alot of these companies use to cover themselves in cases of excesivly hard use on track days by people who do not set them up correctly (E.G twist the hardness settings to full and razz it round an old air field).

In the end you get what you pay for and if your car is ROAD CAR that you wish to take on the track occasionaly, a product like D2 or Ksport will be more than acceptable for what you need.
 
I am in the car parts(especially tuning) wholesale business. We are the exclusive EBC and Goodridge dealers in Romania and we also are official dealers for Powerflex, Bilstein, Tarox, and AP. As you can see we are accustomed with only serious suppliers.
I am writing this article hoping that no one will have the same bad luck as we did.
Because I received a lot of advertising emails from XYZ, I decided to give XYZ a try because I needed a suspension that was only available from them. I ordered 4 suspensions and a brake kit. The delivery time was supposed to be 7-10 days but they didnt respected it and the order was ready for dispatch after 21 days!!!. One of the suspensions did not fit and one of the brake kits came with the wrong bolt pattern.

I wrote to my sales agent and after sending pictures and making a lot of measurements during a whole week, she gave me the solution: the return of the items is not accepted because is not their fault they did not fit. The only argument they had was:”we sold these to a lot of customers and they dind not had any problems with them”

I modified the brake kit and fitted it but after 100km the rotors started to vibrate and when we checked them, the aluminium hats were deformed and not because of the heat but because the material was too weak for this type of application. I contacted the sales agent but the answer came a lot faster this time: improper usage, no warranty.

I advise all potential buyers to stay away from the 3 Taiwanese brands: XYZ, D2 and K-Sport, they are all made in the same factory, all parts are interchangeable and all share the same low quality and absolutely no warranty.
- The package and the paint quality of their products is very high but at a closer look you will recognize a cheap “made in China” design who does not worth the money(480$/coilover and 780$/330mm brake kit).
- The suspension hardness is adjustable but the difference between the hardest and softest settings is imperceptible and the shocks are very fragile(after only 3 trackdays there was a lot of play on the front shocks on a MK5 GTI).
- The diameter of the calipers` pistons in their brake kits is the same for all cars and in many cases they are a downgrade instead of an upgrade, the pistons surface being smaller that the one from the oem caliper. The 6 pot caliper has is in fact a 2 piston caliper. Despite the fact it has 3 pistons/side, 2 of them have 35mm diameter and the third has only 25mm. The total area is 2415mm² which is smaller than the area of almost any oem caliper(a standard Golf MK5 caliper has 57mm diameter piston with an area of 2551mm)

i beg to differ on the warranty end of things and as well as quailty in regard to D2 racing sport, i was a super dealer for 18 months to 2 years for D2 racing and i had only 1 set of coilovers back which was two rubber bushings which d2 gladly replace, the only thing they didn't replace under there limited warranty are top mounts, xyz are made in the same place but are defo not like k-sport or d2 racing in built terms,
i am no longer a dealer (now replaced with tein and bc racing) as i don't like how they do business regarding to how they treat there dealers but customer service to the end user was ok, that's my experience/opinion with the above company and my two cents
 
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