VTec Performance Feedback


VTec Performance

Specializing in performance honda parts,
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Joined
Aug 31, 2009
Messages
3,329
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Thankyou very much for dealing with us, we hope to deal with you in the near future.:)

This feedback thread helps us improve our business on a daily basis, dealing with customers and deliverys.

Below is examples of some packaging on 2nd hand parts and also brand new parts.

We spend alot of money on brand new packaging and also time preparing all packages before dispatch, to make sure they arrive to all customers safely.

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Here is some example's of engines ready for shipping:

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Returns Policy:

All products must be returned at customers expense.If product is examined by Vtec Performance staff is found to be faulty or sent incorrectly
The shipping cost will then be refunded to customer.

15% handling charge on all returned goods that were delivered correctly but were returned or not accepted.

All products that have been fitted are non-returnable. This is without exception so please ensure you order the correct parts and check them before attempting fitting.This is especially true off all lights, body panels, spoilers and body kits.Always ensure these parts are correct and fit properly before drilling/ modifying / sanding or painting them.

Products returned for repair or under warranty subsequently found not to be faulty will incur €35 service charge

Lighting products can not be returned because of moisture or condensation in lamp. All lamps are susceptible to moisture in air and this is not a valid reason for return.

We also have many beautiful cars for sale at all times, contact us if you are looking to buy a car.

Here is a few examples of some cars we recently sold.

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Car Sales:
Please Contact Our Car Sales Department.
Car Shipping To The Uk and Europe is Available.
Email: vtecperformancecarsales@gmail.com
Phone: 00353857852187


Servicing/Engine Swaps/Tuning and Mapping:
Email: vtecperformancesales@gmail.com


Returns Policy:

All products must be returned at customers expense.If product is examined by Vtec Performance staff is found to be faulty or sent incorrectly
The shipping cost will then be refunded to customer.

15% handling charge on all returned goods that were delivered correctly but were returned or not accepted.

All products that have been fitted are non-returnable. This is without exception so please ensure you order the correct parts and check them before attempting fitting.This is especially true off all lights, body panels, spoilers and body kits.Always ensure these parts are correct and fit properly before drilling/ modifying / sanding or painting them.

Products returned for repair or under warranty subsequently found not to be faulty will incur €35 service charge

Lighting products can not be returned because of moisture or condensation in lamp. All lamps are susceptible to moisture in air and this is not a valid reason for return.

Pictures:

Once pictures are provided of the parts by Vtec Performance and the customer has agreed to purchase the goods and is happy with the quality shown in the pictures, there will be no refunds on parts once recieved.

Deposit:

Deposits are non-refundable and will be lost if the customer decides to back out of the deal for any reason and cannot be used to go towards any other goods or services.

Paypal fees:

All paypal fees must be covered in full on the purchase of all cars and parts bought through Vtec Performance
 
Last edited:
brilliant seller

got b18c from them couple months ago

engine was spot on no problems

great crowd to deal with:) best of luck lads
 
good seller!

good communication throughout sale. Part was delivered on time and packaged well. Would deal with them again
 
Hi there, bought a set ob b16b cams. In my opinion a good seller but pls
watch your packing in the future cause the cams werent really packed savety.

Contact: Good
Packaging: Poor
Condition: Average
Delivery time: Ok (germany)

Cheers Boris
 
Item bought: Ek9 Rear lip
Contact: Very good
Packaging: Okay
Delivery time: Good (scotand)

Good bunch of guys, wiling to help alot. Good prices also! LIke stated however better packaging please.
 
I bought a 98 spec manifold.

Drove down on a friday morning where i met Tec, he was very helpful and friendly, fitted the manifold for me there and then. A really genuine nice guy pleasure to do business with!
 
I just bought EK9 camshafts.

Very fast shipping (to France), items in good condition, packaging not bad (could do better as French Post is horrible with parcels)
A very good transaction, hope to deal again ;-)
 
good lads to deal with fast delivery and replies will be dealing with them again:nice:
 
Bought a momo steering wheel from Tec, again really nice to deal with and really helpful!
Will definatly be doing business again! :))
 
Bought a front badge.. Was my first time buying on here and certainly won't be my last

A+++++ :) thanks mate
 
Picked up some interior trim plastics. Very happy with the condition.
Fairly priced and sound lads to deal with.
Will be back again.
 
got brand new skunk2 intake and tb off the lads last week

fitted it and all very happy with the service as always

cheers again
 
picked up an ek9 drivers door last week

colour is way off
seal on top of door is knackered and my recaro is getting wet
i was told there was only one mark on the bottom of the door but on closer inspection there is a crease in the top of the door about 8 inches long
and the price wasnt amazing given the condition

im not very happy, especially after swapping all the door parts from one to another
 
picked up an ek9 drivers door last week

colour is way off
seal on top of door is knackered and my recaro is getting wet
i was told there was only one mark on the bottom of the door but on closer inspection there is a crease in the top of the door about 8 inches long
and the price wasnt amazing given the condition

im not very happy, especially after swapping all the door parts from one to another

Hi

As I recall, You came down with your car to collect the door. you inspected the door yourself, matched it to the colour of your car and you were satisfied.

If it was a case that we delivered the door to you it would be a different scenario altoghether, but as said you seen the door first hand , and were happy to take it.

thanks
 
Hi

As I recall, You came down with your car to collect the door. you inspected the door yourself, matched it to the colour of your car and you were satisfied.

If it was a case that we delivered the door to you it would be a different scenario altoghether, but as said you seen the door first hand , and were happy to take it.

thanks

in the direct sunlight, it looked OKAY as I said, and it was hard to make out the colour when we were TRYING to hold the door up to the paint....and as you kept saying yourself and i QUOTE "its CW white, its all the same"

and I can hardly know if the seals are in good nick before they are on the door.......

dont put up a feedback thread if your not willing to receive bad feedback....
to deal with, your sound enough, and your brother was more than helpful with directing me there

but im just not satisfied with the door....its not that its a little bit off colour, its WAY off....and also Im not gonna drive over an hour to NOT come back with a door...I was told its MINT bar one mark, so I felt no need to scrutinise the door when I got there, I gave it a quick look when I got there....the marks on it are hard to make out in direct sunlight, which it was when I collected it....there is a crease in the door and a few scrathes/marks....

yes I SHOULD have checked it more thoroughly but unfortunatly I tend to take peoples word when they tell me somethin is mint as Im an honest person myself, so I'll have to get the side of my car blown in now regardless as the colour difference is THAT noticeable

the bottom hinge on the door was seized too......

as I said Im not slating your business....simply leaving feedback on the part you sold me which Im more than entitled to do.....
 
Part was sent next morning and was with me here in sunny wales well in time for me to enjoy the weekend, very helpful guy cheapest price for the part i bought and extremely well packed i mean so well it took me like 4years to unpack....not quite true, but was exceptionally well packed so clearly taken on advice from previous feedback which is great. Would deal with again
 
Adam-R - Imo its not there fault at all. YOU came and checked it deemed it to be fine!? If you never checked it thoroughly enough you have nobody to blame but yourself right. And rather than come in leave negative feedback , why didn't you contact them to raise your concern ?

Feeling you are treating them very unfairly here for your own mistake.
 
have never bought anything but when i did send a pm was very helpful and gave me a swift response :D
 
Bought an s80, good price, good communication, item as described and well packed. Would use again.
 
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