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when the first day you siad there is a problem i offer a full refund straight away. when you accept the request, you still can leave feedback. at the end of the day you reftrn it for full refund, so you should accept it and not reject it.

First of all, i refund your paypal payment and sent a request on ebay to cancel transaction because buyer return item for full refund. also put a note said complete the request and i will sent your postage back. than you design to rejected it, this result ebay not refund all my fee on this...

whats your ebay id?

thank you very much for sent it back to me. sorry if its a delay to reply this. this is what i received today. you can see the base plate mounting point is broken. can you tell me why? i dont believed it is broken when post back. i will give you the refund, but i would like to know...

ok.

yes.

please sent back the whole spoiler and i will give you a FULL REFUND included postage. regards

i did not change story. i already said sent it back and i inspect it. than i test fit to find a good one for you and sent to you. you told me you will sent it out before weekend. i still waiting for the base plate. and i said if you still not happy please sent the whole spoiler back and...

On 14 i already ask you to sent it back. Im still waiting you to sent the old one back to me to test fit. I dont have any up date now unti you sent the old one back. If you still not happy whith this, please sent whole spoiler back and i will give you a full refund included postage. Best regards

there is no other claim. it was you said "going to / will / put " a claim on ebay paypal...etc i will get one test fit on a ek9 to make sure its good before sent out to you.

no problem, just sent it back.

Hi, on 8 Feb i ask you to return it. It looks like you try you very best to fit it on your car. And today you message me on ebay asking to return thr base plate. When i said im looking you return the base plate to me, i inspect it to make sure item problem, than you daid wants to file a...

Its looks like it have more problem. Im now STOP SELL THIS SPOILER unti problem sorted. Mr. Rob please return it to me i will give you a refund.

Mr. Rob as reply on your email on ebay. hi, i can sent a £30 for a part refund. i can not do any more. if you want a full refund, please sent it back to me. regards

i understand its a problem. what im trying to say is because we dont have other customer have fitting problem at all. please supply photo to let us to check problem. regarding on refund, a £30 as a part refund is for you cover the work which need. i have ask the bodywork shop around our work...

Also plas post up photo of the problem. Because if it turns out is customer fault than i cant exchange or refund.

MR. Rob. I have received your message about the spoiler is bad fitment. And i have reply you said yoy can return it for full refund or have part refund to cover the work. Im sorry about this, it can be the spoiler problem. To be honest to you i dont have any other customer with this problem...

its a little bit too quick yeah? :D

sorry, no more blue one. to usa is £4 on top. other order posted out today.

got last few pices sitting here, will do a deal to make them go quicker.